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Skip the Drive: Concierge Eye Exams at Vivid Eyecare

AdobeStock 272812000 Skip the Drive BlogVivid Eyecare’s house-call optometry service brings personalized eye care to your doorstep – perfect for anyone in Brampton who can’t (or doesn’t want to) visit the clinic in person.

Concierge Optometry: What It Is and Who It's For

Concierge eye care isn’t just a luxury – it’s a practical solution for many people in Brampton who face mobility challenges or simply prefer the convenience of a home visit. At Vivid Eyecare, our concierge optometry service is designed for anyone who is bedbound, has limited mobility, or is unable to leave their home due to illness, disability, or personal preference.

Our goal is to provide the same high-quality, comprehensive eye care you’d expect in our clinic – but in your living room, bedroom, or wherever you're most comfortable.

So how does it work? One of our optometrists – often accompanied by an assistant – arrives with portable diagnostic tools and a curated selection of frames. The entire setup is tailored to create a clinical environment in your home without disrupting your routine.

What to Expect During a Home Eye Care Visit

The home exam typically takes about an hour, but every appointment is paced according to your needs. When our team arrives, we’ll bring a digital eye chart (LCD screen) and mobile versions of the phoropter and lensometer – allowing us to perform a basic refraction and measure your current prescription if you have glasses.

We’ll ask to set up in a dimly lit room to ensure accurate testing, especially for vision clarity and eye movement. Lighting conditions matter, and our equipment is optimized for at-home use without sacrificing quality or precision.

If you wear glasses, we can analyze your current lenses to understand your prescription and make informed recommendations. If it’s your first exam in a while, we’ll guide you through the process step by step – always explaining what we’re doing and why.

Our optical assistant will also be on hand to help you try on frames from a hand-picked selection. We carry both stylish staples and some of the most requested name-brand options. If you’re looking for something specific, we’ll do our best to bring it along.

From Prescription to Delivery: Full-Service Optical Care

After the exam, your prescription is sent back to our Vivid Eyecare clinic where your new glasses are made to order. We don’t just stop at writing you a script and sending you on your way – Vivid Eyecare’s concierge team follows through from start to finish.

Once your lenses are ready (typically within one to two weeks, depending on the complexity of the prescription), we’ll coordinate delivery and fitting. If you prefer, you can come into the office to pick up your new glasses – but we’re also happy to send someone out to your home again to ensure the perfect fit. It's your call.

We know that convenience matters, but so does trust. That’s why our concierge patients receive the same detailed attention and follow-up care that we provide in clinic. If something doesn’t feel right with your new glasses, we’re just a phone call away.

Why This Service Matters in Brampton

The idea behind concierge eye care is simple: everyone deserves access to quality vision care, no matter their circumstances. For many people – especially seniors, those recovering from surgery, or individuals with disabilities – getting to an optometrist’s office can feel like an impossible task.

Our concierge program is part of our broader mission to make optometry more inclusive. We’ve seen how much of a difference it makes when care comes to you – fewer missed appointments, less stress, and better eye health outcomes. It’s also a great option for busy parents or professionals who prefer to schedule appointments around their home life.

Whether you live alone or with a caregiver, in a house or a long-term care facility, our mobile service ensures that you don’t have to compromise on your vision care.

Concierge Appointment with Vivid Eyecare

If you or a loved one could benefit from our concierge optometry services, reach out to our team to learn more or request a visit. At Vivid Eyecare, we’re proud to provide personalized, full-service eye care to patients across Brampton.

Let us bring the exam room to you – because great eye care should always be within reach.